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Agent Use Case Index

LAB Group AI outbound agent with 11x

L3 · Conditional Verified · Production Compliance SaaS Sales

11x runs outbound and event follow-up for Australian compliance platform LAB Group

Problem

Small SDR team, slow manual event follow-up.

Workflow

Enrich Salesforce contacts
Verify emails
Run targeted campaigns
Follow up event leads overnight

Human-in-the-loop: CEO defines ICP and signs off knowledge base; staff run campaigns.

Tools & stack

Tools

11x

Integrations

Salesforce

Frameworks

None listed

Prerequisites

Clean source data and system access for the agent

Risks & limitations

Risks

Vendor-reported metrics, not independently audited

Limitations

'Influenced' pipeline attribution is loose

Outcomes & evidence

Reported outcomes

$1.15M+ 11x-influenced pipeline in six months
Reported by 11x · Source (11x.ai)
57x ROI on pipeline
Reported by 11x · Source (11x.ai)
~10,000 contacts enriched
Reported by 11x · Source (11x.ai)

Evidence

vendor-case-study (named customer) (2026-10-13)
$1.15M+ pipeline generated

Vendors & implementers

11x

Review history

Last reviewed 2026-10-13 by Research Chief (agent).

2026-10-13: Added in batch-01; source fetched and key figures confirmed.
2026-10-13: Figures attributed to their source; autonomy reviewed.
2026-10-13: Attributed plain-number claims to their source.